SouthData’s FlexBill® System arms you with all the ammunition you need to efficiently and effectively distribute tax documents. Give your taxpayers the opportunity to tell you how they would like to receive full-color bills via mail or email. It’s an eco-friendly alternative and allows you to reduce postage and mailing costs. After taxpayers receive their first printed statements in the mail, they have the option to register for eStatements.
Plus, with SouthData’s backup delivery feature, you don’t have to worry about electronic delivery failures or forgotten emails. If the eStatement isn’t viewed within a time specified by you, SouthData will send a paper statement. SouthData will also send a paper statement if the email delivery fails because of a bad email address.
- Offers choice of two delivery methods – mail or email
- Reduces postage and mailing costs
- Taxpayers view their current statement and a 6-month history
- Taxpayers may change their delivery method at any time
Include a QR Code or Quick Response Code on your Utility statements. Smartphone users scan the QR code with an app on their phone. The QR Code can take them directly to your website. QR Codes give your residents quicker access to the information provided on your website.
Easy Storage and Retrieval
Access your residents’ current and past FlexBill® Utility Statements with SouthData’s SecureArchive®. SecureArchive® is an online archival and retrieval system that allows your customer service representatives to view the exact statement the residents have received. SecureArchive® eliminates guesswork, phone hold time and call backs.