This Privacy Policy governs the manner in which SouthData collects, uses, maintains and discloses information collected from users (each, a "User") of the www.southdata.com website ("Site"). This privacy policy applies to the Site and all products and services offered by SouthData.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they voluntarily submit this information to us. Such information may include name, email address, mailing address, phone number. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. In addition, Users may visit our Site anonymously.
 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, (operating system, internet service providers, utilized and other connection-related information).
 

Web browser cookies

Our Site may use "cookies" to enhance the User experience. A User's web browser places cookies on the User's hard drive for record-keeping purposes and in some instances to track information about the User. The User may choose to set the web browser to refuse cookies, or to alert the User when cookies are being sent. If this setting is employed, it should be noted that some parts of the Site may not function or be displayed properly.
 

How we use collected information

SouthData may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To enhance user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To make SouthData a better resource for you
  We may use feedback you provide to improve our products and services.
• To provide useful and fun information
  We will send Users information, surveys and contests about topics we think will be of interest to them.
• To send periodic emails
  We may use the email address to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, the User will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with industry-accepted vulnerability standards in order to create as secure of an environment as possible for Users.
 

Sharing your personal information

We do not sell, trade, or exchange User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for business-related purposes consistent with this policy. We may use third-party service providers to help us operate our business, maintain this Site, or administer other related activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third-parties for these referenced purposes provided that you have given us your permission.
 

Changes to this privacy policy

SouthData has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes in order to ensure Users stay informed about how we are protecting the personal information we collect. Each User acknowledges and agrees that it is the User's responsibility to review this privacy policy periodically and be aware of modifications.
 

Your acceptance of these terms

By using this Site, you confirm your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your experiences with this Site, please contact us at:

SOUTHDATA, INC.
Call us: 
Toll-Free: (800) 959-8755 
Local: (651) 688-0202

Email: customerservice@southdata.com

Mail to:
SouthData, Inc.
201 Technology Lane
Mount Airy, NC 27030

YOUR COMMENTS

We welcome feedback concerning our privacy policy. If you would like to update or correct information previously provided to us, please send your information, comments and questions to customerservice@southdata.com.